Brightway
Commercial

Office Cleaning in the Mid-Cities: What to Expect

Brightway Cleaning Team
9 min read
Office Cleaning in the Mid-Cities: What to Expect - commercial cleaning tips from Brightway Cleaning

Introduction

If you manage an office in Bedford, Euless, Hurst, or the surrounding Mid-Cities area, keeping your workspace clean is essential for employee productivity, client impressions, and basic workplace health. But hiring a cleaning service can feel like a leap of faith if you don't know what to expect.

This guide breaks down what professional office cleaning actually looks like in the Mid-Cities—what's included, what it costs, how often you need it, and how to tell if you're getting good service.

The Mid-Cities Office Market

The Mid-Cities corridor—spanning Bedford, Euless, Hurst, Colleyville, and Grapevine—is home to a diverse mix of office spaces:

  • Professional services: Law firms, accounting practices, insurance agencies, and real estate offices
  • Medical and dental offices: A significant presence along Airport Freeway and major corridors
  • Small business headquarters: Local companies with 10-50 employees
  • Corporate satellite offices: Regional offices for larger companies near DFW Airport
  • Shared workspaces: Coworking facilities and executive suites

Each type has different cleaning requirements, but all share the need for reliable, consistent service. The proximity to DFW Airport means many Mid-Cities offices host clients and visitors regularly, making cleanliness even more critical.

What Office Cleaning Actually Includes

Professional office cleaning covers more than emptying trash cans. Here's what a typical service includes:

Standard Services (Every Visit)

  • Empty all trash and recycling bins, replace liners
  • Vacuum carpeted areas and rugs
  • Mop or sweep hard floors
  • Dust desks, tables, and accessible surfaces
  • Wipe down door handles and light switches
  • Clean and sanitize restrooms (toilets, sinks, mirrors, floors)
  • Restock paper products and soap in restrooms
  • Clean break room counters, sinks, and appliance exteriors
  • Spot-clean glass and entry doors

Periodic Services (Weekly or Monthly)

  • Dust blinds and window sills
  • Clean interior windows
  • Dust high areas (vents, light fixtures, ceiling fans)
  • Deep clean restrooms
  • Clean inside microwaves and refrigerators
  • Vacuum upholstered furniture
  • Polish wood surfaces

Add-On Services

  • Carpet deep cleaning or extraction
  • Floor stripping and waxing
  • Exterior window cleaning
  • Post-construction cleanup
  • Pressure washing (entrances, parking areas)

Get clarity on what's included in your quote. "Office cleaning" can mean different things to different companies.

Cleaning Schedules: Finding the Right Frequency

How often you need cleaning depends on several factors. Here's what we typically see in the Mid-Cities:

Daily Cleaning

Best for: Medical offices, high-traffic retail, shared workspaces, offices with 20+ employees

What it covers: Full cleaning every business day, ensuring a fresh start each morning.

3x Per Week

Best for: Professional offices with moderate traffic, 10-20 employees

What it covers: Monday, Wednesday, Friday is common. Keeps the office consistently clean without daily expense.

2x Per Week

Best for: Smaller offices, low foot traffic, minimal client visits

What it covers: Tuesday/Friday or Monday/Thursday pairings work well. Good balance of cost and cleanliness.

Weekly

Best for: Very small offices, single-person practices, minimal use spaces

What it covers: A thorough weekly cleaning. Works if employees handle daily tidying.

Most Mid-Cities offices land on 2-3x per week. If you're unsure, start with more frequent service—it's easier to scale back than to recover from a neglected space.

Typical Costs in the Mid-Cities

Pricing varies based on space size, frequency, and services. Here are 2025 ranges for the Bedford/HEB area:

Per-Cleaning Pricing

  • Small office (under 2,000 sq ft): $100-$175 per visit
  • Medium office (2,000-5,000 sq ft): $150-$300 per visit
  • Large office (5,000-10,000 sq ft): $250-$500 per visit

Per-Square-Foot Pricing

  • General office: $0.08-$0.15 per sq ft
  • Medical/dental: $0.12-$0.20 per sq ft
  • Retail spaces: $0.08-$0.12 per sq ft

Factors That Affect Price

  • Frequency: More frequent service often means lower per-visit cost
  • Number of restrooms: Each restroom adds time and cost
  • Carpet vs. hard floors: Carpet requires more time to vacuum thoroughly
  • Kitchen/break room size: Larger facilities need more attention
  • After-hours access: Cleaning during business hours may cost more

Get quotes from 2-3 providers. If one is significantly lower, ask what's not included. If one is significantly higher, ask what extra value they provide.

First Cleaning vs. Ongoing Service

The first cleaning from a new provider is different from regular maintenance:

Initial Deep Clean

Most companies charge more for the first visit—typically 50-100% more than regular service. This covers:

  • Extra time to learn your space's layout and needs
  • Addressing accumulated grime from previous cleaning gaps
  • Establishing a clean baseline for ongoing maintenance
  • Detailed cleaning of areas that may have been neglected

What to Expect

The first cleaning takes longer. The crew will likely walk through with you to note specific concerns. They'll identify anything unusual (stains that won't come out, damage to report, areas needing special attention).

After the First Cleaning

Subsequent cleanings should be faster and more predictable. Your regular crew learns your space's patterns—where dust accumulates, which trash cans fill fastest, what needs extra attention.

Give feedback after the first few cleanings. This is when you shape expectations and establish what "clean" means for your office.

Evaluating Service Quality

How do you know if your cleaning service is doing a good job? Here's what to look for:

Signs of Good Service

  • Consistent quality from visit to visit
  • Restrooms are fully stocked and smell fresh
  • Trash is emptied and liners replaced
  • Floors are visibly clean, no debris in corners
  • Surfaces are dust-free to the touch
  • The crew follows your specific instructions
  • Communication is responsive when you have questions

Warning Signs

  • Quality drops after the first few weeks
  • Missed areas or tasks that were promised
  • Different crew members every time without notice
  • Hard to reach when you have concerns
  • Supplies running out before restocking visits
  • Trash left behind or incomplete emptying

Regular Check-Ins

Walk through your space periodically right after cleaning. Check corners, under desks, and restrooms. Don't wait for problems to pile up—address concerns as they arise.

Common Issues and How to Address Them

Even good cleaning relationships hit bumps. Here's how to handle common issues:

"They Missed the Conference Room Again"

Recurring misses suggest unclear expectations or staffing problems. Document specific instances and request a meeting. Ask if they need updated instructions or if there's a scheduling conflict.

"Quality Was Great at First, Now It's Slipping"

This is the most common complaint in commercial cleaning. It often happens when initial crews are replaced. Address it directly—ask who's cleaning your space and whether the team has changed. Request consistency.

"The Restrooms Aren't Up to Standard"

Restroom cleanliness is non-negotiable. If it's not where it should be, say so immediately. Good companies take restroom complaints seriously.

"We Keep Running Out of Supplies"

Clarify whether supplies are included in your contract. If they are, provide feedback on how quickly they deplete. If they're not, consider adding supply management to avoid the hassle.

"Communication Is Difficult"

You should be able to reach someone easily. If your cleaning company is hard to contact, that's a red flag for how they'll handle real problems.

Most issues can be resolved with direct communication. If problems persist after clear feedback, it may be time to evaluate other options.

Choosing the Right Provider

When selecting a cleaning company for your Mid-Cities office, consider:

Local Presence

A company based in or near the Mid-Cities can respond faster to emergencies and understands local business needs. They're not sending crews from across the metroplex.

Commercial Experience

Office cleaning differs from residential. Look for companies with dedicated commercial divisions and references from similar businesses.

Insurance and Bonding

Verify they carry liability insurance and are bonded. This protects you if something goes wrong.

Employee Screening

Ask about background checks. Cleaning crews have after-hours access to your space—you need to trust them.

Clear Communication

How easy is it to get answers during the sales process? That's a preview of how they'll communicate as your provider.

Contract Terms

Understand the cancellation policy, price adjustment terms, and what happens if service doesn't meet expectations.

Let's Talk About Your Office

Brightway Cleaning has served Mid-Cities businesses for over 15 years. We offer free walkthroughs and honest quotes—no pressure, no surprises. Contact us to discuss your office's specific needs, or get a quick quote to see where you stand.

Frequently Asked Questions

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